ZappService

Terms and Conditions of Use

Last updated: January 13, 2025

1. Purpose and Scope

These Terms and Conditions govern the use of the website zappservice.com and zappservice.app (hereinafter "Website"), owned by NevergetOld, Lda., corporate entity no. 510372945, headquartered in Torres Vedras, Portugal (hereinafter "ZappService").

Use of this Website implies full and unreserved acceptance of these Terms and Conditions, as well as our Privacy Policy.

2. Definitions

  • User: Any person who accesses and uses the Website
  • Content: All information, texts, images, videos, tools, and features available on the Website
  • Services: Business management software services offered by ZappService
  • Interactive Tools: Calculators, assessments, and other analysis instruments available on the Website

3. Website Use

3.1 Access Conditions

Access to the Website is free and does not require prior registration, except for specific features clearly identified.

3.2 Permitted Use

The User agrees to use the Website lawfully and in accordance with:

  • These Terms and Conditions
  • Applicable legislation
  • Morality and good customs
  • Public order

3.3 Prohibited Use

It is expressly prohibited to:

  • Use the Website for illegal, fraudulent purposes or contrary to these Terms
  • Transmit or disseminate content that is illegal, harmful, degrading, or contrary to morality
  • Use programs, viruses, malicious code, or other elements that may damage the Website
  • Attempt to access restricted areas of the Website without authorization
  • Reproduce, copy, distribute, or modify Content without prior authorization

4. Interactive Tools

4.1 Nature of Tools

Interactive tools available on the Website (calculators, business assessments, etc.) are purely informative and orientative, not constituting professional, financial, or legal advice.

4.2 Limitations

  • Tool results are based on data provided by the User
  • ZappService does not guarantee the accuracy, completeness, or suitability of results
  • Tools do not replace qualified professional advice
  • Calculations and analyses are estimates

4.3 User Responsibility

The User is responsible for the truthfulness and accuracy of data entered into interactive tools and for the interpretation and use of obtained results.

5. Intellectual Property

5.1 ZappService Rights

All intellectual property rights over the Website, including texts, images, logos, design, source code, and tools, belong to ZappService or its licensors.

5.2 Use License

ZappService grants the User a non-exclusive, non-transferable, and revocable license to access and use the Website exclusively for the purposes provided in these Terms.

5.3 Restrictions

Without prior written authorization, it is prohibited to:

  • Reproduce, distribute, or publicly communicate Content
  • Modify, adapt, or create derivative works
  • Use Content for commercial purposes
  • Remove intellectual property indications

6. Data Protection

The processing of personal data collected through the Website is governed by our Privacy Policy, which forms an integral part of these Terms.

The User declares knowledge and acceptance of the personal data processing conditions established in the Privacy Policy.

7. Limitation of Liability

7.1 Website Availability

ZappService strives to keep the Website available 24 hours a day but does not guarantee uninterrupted or error-free operation and may temporarily suspend access for maintenance or other technical needs.

7.2 Information Accuracy

ZappService strives to keep Website information updated and correct but does not guarantee its accuracy, completeness, or suitability for specific purposes.

7.3 Liability Exclusion

To the maximum extent permitted by law, ZappService shall not be liable for:

  • Direct or indirect damages resulting from Website use
  • Loss of data, profits, or business opportunities
  • Decisions made based on Website information
  • Interruptions or failures in Website operation
  • Unauthorized access or alteration of User data

8. Third-Party Links

The Website may contain links to third-party websites. These links are provided for User convenience only.

ZappService has no control over these websites and is not responsible for their content, privacy policies, or practices. Link inclusion does not imply approval or association.

9. Modifications

9.1 Terms Changes

ZappService reserves the right to modify these Terms at any time, upon publication on the Website with 30 days' notice.

9.2 Website Changes

ZappService may modify, suspend, or discontinue any Website functionality at any time without prior notice.

9.3 Continued Use

Continued use of the Website after Terms changes come into effect constitutes acceptance thereof.

10. Suspension and Termination

ZappService may suspend or terminate User access to the Website, temporarily or permanently, without prior notice, in case of:

  • Violation of these Terms
  • Improper Website use
  • Behavior that harms other Users or the Website
  • Judicial or competent authority order

11. Applicable Law and Jurisdiction

11.1 Applicable Law

These Terms are governed by Portuguese law, including the Civil Code, Decree-Law No. 7/2004 (Electronic Commerce), and the General Data Protection Regulation.

11.2 Dispute Resolution

For resolution of any dispute arising from these Terms, the court of Torres Vedras shall have jurisdiction, with express waiver of any other forum.

11.3 Alternative Resolution

In case of dispute, the User may resort to competent consumer conflict arbitration centers or the European Union online dispute resolution platform: https://ec.europa.eu/consumers/odr

12. General Provisions

12.1 Severability

If any provision of these Terms is deemed invalid or unenforceable, this shall not affect the validity of the remaining provisions.

12.2 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between the User and ZappService regarding Website use.

12.3 Waiver

ZappService's failure to exercise any right provided in these Terms shall not constitute a waiver of that right.

13. Contact Information

Responsible Entity:

NevergetOld, Lda.
Headquarters: Torres Vedras, Portugal

Contact:
📧 Email: hello@zappservice.com
🌐 Website: zappservice.com

For questions related to personal data, please see our Privacy Policy.

Acceptance: Use of this Website implies that the User has read, understood, and fully accepts these Terms and Conditions.