Field Service Operations

Track every job from request to PDF One playbook for your whole team

ZappService standardises service requests, technician forms and client approvals so nothing falls through the cracks.

  • Reusable service templates
  • Technician-friendly mobile flow
  • Client PDF in minutes

No credit card • Closed beta invites only

Requests

Log every request with the right template

Capture client, contract and SLAs in seconds so the job starts with context.

Execution

Technicians follow a guided checklist

Timers, photos and mandatory fields keep reports accurate the first time.

Handover

Share a branded PDF instantly

Approvals and signatures are collected in minutes, ready for invoicing.

Built for busy field service teams

Clarity for management, structure for technicians and proof for clients.

OP

Operations leads

Schedule visits, monitor status and approve work without chasing updates.

TX

Technicians

Guided mobile forms, photo uploads and timers that work on any device.

CX

Business owners

See contract balances and billable work in one place before invoicing.

Why teams switch

The essentials in one workspace

Replace scattered spreadsheets, messaging threads and manual PDFs.

Standardised templates

Create service templates once and reuse them across every job type.

Consistent data every visit

Live job visibility

Requests, technicians and contract usage update in real time.

Know what is billable

Instant client proof

Generate branded PDFs with signatures and photos minutes after completion.

Professional handover

How ZappService flows day to day

Three steps connect field work with your back office.

1

Capture the request

Log the visit, assign the right contract and automatically attach the correct template.

2

Technician completes guided form

Timers, prompts and photos sync live so nothing is missing when they hit submit.

3

Approve and send PDF

Managers review, add notes and share a branded report ready for invoicing.

Customer proof

“Best decision for our field team.”

Teams already use ZappService to remove the paperwork bottleneck.

“We cut report prep from hours to minutes. Clients now sign before the technician leaves, and the office has everything needed to invoice.”
Inês Marques, Operations Lead
HVAC Services Lisbon
Join the beta

Tell us a little about your team

We are onboarding a limited number of companies. Share your details and we will reach out with launch dates.

We only email you about product updates. No spam, ever. Typical response time: under 24 hours on weekdays.

Ready to remove the admin drag from field services?

Put every request, technician note and client approval in one place.

Local support in Portuguese & English Public launch early 2026